---
title: Define user criteria status as active or inactive
description: Learn how to define a user criteria component's status as active or inactive.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/mobile/user-criteria-active-inactive.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [User criteria permissions, User roles/criteria permissions, Before implementation, Configuration detail, Configuring the Mobile Platform, Mobile Platform]
---

# Define user criteria status as active or inactive

Learn how to define a user criteria component's status as active or inactive.

## About this task

By default, when you apply a user criteria to a component, the defined configuration is in an active state. Changing the state from active to inactive is performed in the web-based UI, via the Mobile App Builder.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **System Mobile** > **Mobile App Builder**.

    The Mobile App Builder opens in a new browser tab and displays the application scope selection screen.

2.  Search for the application scope you are working in and then select the name of the application scope.

    The Mobile App Builder categories home screen displays.

3.  Select **All mobile records** from the menu.

4.  Locate the record that contains the user criteria definition by using the menu panel, and then open the record.

5.  Select the more button \(\[Omitted image "mab-option-menu.png"\] Alt text: Mobile App Builder more menu.\) and select the **Open in platform** option, to open the web-based UI.

6.  In the **User criteria mappings** area of the selected component, in the **Active** column select a user criteria whose active definition you want to change.

7.  In the subsequent screen, depending on the option you have chosen, either select or clear the **Active** check box.

8.  Repeat step 6 and step 7 for any other user criteria active statuses that you want to update.

9.  Select and hold \(or right-click\) in the header and select **Save** from the menu.


**Parent Topic:**[User criteria permissions in mobile apps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/mobile/user-criteria-permissions.md)