---
title: Chief Digital Officer Dashboard roles
description: Two roles are associated with this dashboard
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/cdo-db-roles.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Chief Digital Officer \(CDO\) Dashboard, Executive dashboard overview, Platform Analytics]
---

# Chief Digital Officer Dashboard roles

Two roles are associated with this dashboard

## Platform Analytics administrator

The dashboard administrator \(sn\_cdodashboard.cdo\_dashboard\_admin\) is responsible for installing, configuring, and maintaining the CDO Dashboard and its underlying content.

Key duties include:

-   Installing plugins and assigning the admin roles to configuration owners
-   Defining verticals and business questions \(for example, Value, Operations, Security\)
-   Selecting and tuning KPIs/KRIs, setting thresholds, and mapping data sources
-   Creating and validating Platform Analytics indicators, breakdowns, and data-collection jobs
-   Managing translations, plugin upgrades, and best-practice templates to ensure consistency

## Business user

The user \(sn\_cdodashboard.cdo\_dashboard\_user\) role is required to access the dashboard.

Typical activities:

-   Viewing real-time scorecards and visualizations aligned to strategic goals
-   Applying filters, switching time frames, and drilling into underlying records \(incidents, projects, security events\)
-   Exporting charts and reports for executive briefs or stakeholder presentations
-   Subscribing to alerts and notifications when metrics cross defined thresholds
-   Providing feedback on dashboard usability and data relevance to the admin team