--- title: Chief Human Resources Officer Dashboard data visualizations description: Use these data visualizations to get high-level and detailed views of how information is used in your organization. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/chro-db-dvs.html release: australia topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 2 breadcrumb: [Chief Human Resources Officer \(CHRO\) Dashboard, Executive dashboard overview, Platform Analytics] --- # Chief Human Resources Officer Dashboard data visualizations Use these data visualizations to get high-level and detailed views of how information is used in your organization. ## Operations tab |Column|Visualization|Visualization Type|Data Source| |------|-------------|------------------|-----------| |Onboarding|Avg time for onboarding|Single Score|Average age of closed onboarding cases| |Onboarding|Avg time for onboarding trend|Line|Average age of closed onboarding cases| |Onboarding|Avg time for onboarding by HR service|Horizontal Bar|Average age of closed onboarding cases| |Care|Request backlog growth|Single Score|Average age of closed cases| |Care|Open cases|Single Score|Number of open cases| |Care|Time to resolve by priority|Line|Average age of closed cases| |Care|Open cases by age|Vertical Bar|Number of open cases| |Continuous Improvement|Open cases with breached SLAs|Single Score|Number of open cases with breached SLAs| |Continuous Improvement|Unassigned open cases|Single Score|Number of unassigned open cases| |Continuous Improvement|Open cases with breached SLAs by priority|Line|Number of open cases with breached SLAs| |Continuous Improvement|Open unassigned cases by priority|Line|Number of unassigned open cases| |Satisfaction|Case survey score|Single Score|Average case survey score| |Satisfaction|Case survey score by priority|Horizontal Bar|Average case survey score| |Satisfaction|Case survey score by source|Horizontal Bar|Average case survey score| |Relations|ERcases open|Single Score|ERCases.Open| |Relations|ERcases past SLA|Single Score|ERCases.PastSLA| |Relations|ERcases open by priority|Horizontal Bar|ERCases.Open| |Relations|ERcases past SLA by department|Horizontal Bar|ERCases.PastSLA| ## People tab |Column|Visualization|Visualization Type|Data Source| |------|-------------|------------------|-----------| |Grow|Headcount|Single Score|Headcount| |Grow|Time to fill|Single Score|Time to fill| |Grow|Internal hires as a % of total hires|Line|Internal hires as a % of total hires| |Grow|Time to fill trend|Line|Time to fill trend| |Develop|Ramp up completion rate|Single Score|Ramp up completion rate| |Develop|% of Demands to Projects last 12 months|Single Score|Training effectiveness| |Develop|% of employees submitted goals|Line|% of employees submitted goals| |Develop|Promotion rate by job level|Horizontal Bar|Promotion rate by job level| |Diversify|DEI index|Single Score|DEI index| |Diversify|Women representation|Single Score|Women representation| |Diversify|Gender \(global women\) by job level|Horizontal Bar|Gender \(global women\) by job level| |Diversify|Race and Ethnicity by job level|Horizontal Bar|Race and Ethnicity by job level| |Empower|Regrettable attrition|Single Score|Regrettable attrition| |Empower|Employee per HR staff|Single Score|Employee per HR staff| |Empower|Persona mix|Vertical Bar|Persona mix| |Empower|Hiring mix|Horizontal Bar|Hiring mix| |Reward|Recognition|Single Score|Recognition| |Reward|Rewards|Single Score|Rewards| |Reward|Revenue per employee|Line|Revenue per employee| |Reward|OTE \(On Target Earnings\) per employee|Column|OTE \(On Target Earnings\) per employee|