---
title: Chief Human Resources Officer Dashboard tabs
description: Organizing insights into these five pillars promotes CHRO focus on both operational stability and long-term innovation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/chro-db-tabs.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Chief Human Resources Officer \(CHRO\) Dashboard, Executive dashboard overview, Platform Analytics]
---

# Chief Human Resources Officer Dashboard tabs

Organizing insights into these five pillars promotes CHRO focus on both operational stability and long-term innovation.

## Operations

The strategic pillars of the **Operations** tab show metrics related to employee onboarding tasks, HR cases, and satisfaction metrics.

|Pillar|Focus Area|
|------|----------|
|Onboarding|Efficiency of onboarding activities|
|Care|Resolution of employee issues|
|Continuous Improvement|Improvement of HR processes over time|
|Satisfaction|Satisfaction of employees as reflected in case surveys|
|Relations|Employee relations as reflected by SLA data|

\[Omitted image "chro-db-ops-tab.png"\] Alt text:

The Operations tab has five strategic pillars:

-   **Onboarding**

    Answers the question, 'Are the onboarding activities efficient?'

-   **Care**

    Answers the question, 'Are employee issues resolved well?'

-   **Continuous improvement**

    Answers the question, 'Are the company's HR processes improving over time?'

-   **Satisfaction**

    Answers the question, 'How satisfied are the employees?'

-   **Relations**

    Answers the question, 'How well is the company handling employee relations?'


-   **Purpose**

    The **Operations** tab has metric related to employees onboarding tasks, HR cases and satisfaction metrics.

-   **Target audience**

    The Chief Human Resources Officer and others who require real-time insights into HR service performance and employee satisfaction.

-   **Primary Stakeholder**

    Chief Human Resources Officer


## People

The strategic pillars of the **People** tab show metrics related to taking care of employees' growth and empowerment, recognition, and rewards.

|Pillar|Focus Area|
|------|----------|
|Grow|Answers the question, 'Are we successfully acquiring talent?'|
|Develop|Answers the question, 'How successfully are we developing the people we have?'|
|Diversify|Answers the question, 'Are we achieving diversity in our talent?'|
|Empower|Answers the question, 'How well are we empowering our people?'|
|Reward|Answers the question, 'How well are we recognizing and rewarding our people?'|

\[Omitted image "chro-db-people-tab.png"\] Alt text: Chief Human Resources dashboard example showing the five pillars Grow, Develop, Diversify, Empower, and Reward

-   **Purpose**

    The People tab provides CHROs with a centralized view into onboarding, care, continuous improvement, satisfaction, and employee relations to help grow the organization's employee satisfaction.

-   **Primary Stakeholders**
    -   Chief Human Resources Officer
    -   Other members of Human Resources and management