---
title: Chief Information Security Officer \(CISO\) Dashboard pillars
description: Organizing insights across these pillars empowers CISOs to proactively reduce risk, improve compliance, strengthen incident responses, accelerate vulnerability remediation, and maintain audit readiness.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/ciso-dashboard-tab.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Chief Information Security Officer \(CISO\) Dashboard, Executive dashboard overview, Platform Analytics]
---

# Chief Information Security Officer \(CISO\) Dashboard pillars

Organizing insights across these pillars empowers CISOs to proactively reduce risk, improve compliance, strengthen incident responses, accelerate vulnerability remediation, and maintain audit readiness.

## Strategic pillars

The strategic pillars of the dashboard show metrics related to Risk Exposure, Compliance, Security Incidents, Vulnerability, and Audits.

<table id="table_yds_3cy_mgc"><thead><tr><th>

Pillar

</th><th>

Focus Area

</th><th>

Key Metrics

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Risk Exposure

</td><td>

Risk identification &amp; severity distribution

</td><td>

-   Very High Risks
-   Net Loss
-   Risks by Priority
-   Risks by Category

</td><td>

Highlights risk severity and categorical distribution to help leaders understand where critical exposures exist and prioritize mitigation.

</td></tr><tr><td>

Compliance

</td><td>

Configuration, policy &amp; document adherence

</td><td>

-   Non-compliant Documents
-   Non-compliant Policies
-   Compliance Trends

</td><td>

Tracks compliance gaps across policy, configuration, and documentation layers to ensure adherence to frameworks and regulatory requirements.

</td></tr><tr><td>

Security Incidents

</td><td>

Incident response &amp; containment

</td><td>

-   Overdue Incidents
-   Time to Closure
-   Incidents by Business Service

</td><td>

Monitors incident volume, closure speed, and business-service impact to strengthen detection and response effectiveness.

</td></tr><tr><td>

Vulnerability

</td><td>

Remediation &amp; risk reduction

</td><td>

-   Critical Overdue Vulnerabilities
-   VI MTTR
-   Vulnerable Items by Rating

</td><td>

Evaluates vulnerability remediation progress, MTTR, and severity to manage exposure and accelerate risk reduction efforts.

</td></tr><tr><td>

Audits

</td><td>

Oversight, readiness &amp; control validation

</td><td>

-   Overdue Audit Tasks
-   Open Audit Items
-   Audit Trends by Priority

</td><td>

Provides visibility into audit backlog, control testing readiness, and remediation timelines to maintain governance and reduce compliance failures.

</td></tr></tbody>
</table>\[Omitted image "ciso-db-tab.png"\] Alt text: CISO Dashboard with Risk Exposure, Compliance, Security Incidents, Vulnerabilities, and Audits pillars, each containing security metrics and visualizations.

## CISO Dashboard overview

This dashboard is for the Chief Information Security Officer and others who require real-time insights into information security operations.

-   **Purpose**

    The CISO Dashboard provides a unified, real-time snapshot of an organization’s security posture across risk exposure, compliance health, security incidents, vulnerability management, and audit readiness. It consolidates key KPIs and KRIs to help security leaders quickly identify where the organization is most exposed, evaluate operational response effectiveness, and prioritize remediation efforts that reduce enterprise risk.

    Designed as both a strategic and operational command center, the dashboard supports informed decision-making by offering visibility into incident trends, MTTR, non-compliant configurations, overdue vulnerabilities, and audit gaps. By centralizing security insights into one view, it enables CISOs and security teams to proactively mitigate threats, strengthen compliance, and uphold governance across the security life-cycle.

-   **Target audience**

    The CISO Dashboard is intended for cybersecurity, governance, and risk leaders who require data-driven visibility into the health and performance of enterprise security operations. It supports users responsible for monitoring risk levels, managing compliance frameworks, responding to security incidents, and preparing for audits or regulatory reviews.

    This dashboard is also used by operational teams and business partners who rely on accurate, timely indicators to support remediation planning, ensure policy adherence, and maintain business continuity.

-   **Primary Stakeholders**
    -   Chief Information Security Officer
    -   Chief Information Officer
    -   Security Operations Center \(SOC\) Teams
    -   Risk and Compliance Managers
    -   Vulnerability Management Teams
    -   Security Incident Response Teams
    -   Audit and Governance Officers
    -   IT and Business Service Owners