--- title: Design your Performance Analytics solution with KPI Composer description: KPI Composer ensures that your performance management strategy aligns with business goals and has support from executive sponsors. Use KPI Composer to bridge the gap between defining your performance measurement strategy and the realization of that strategy from within Performance Analytics. Start with your business goals and plan all your components through indicators up to the final dashboard. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/performance-analytics/designing-pa-solution.html release: australia product: Performance Analytics classification: performance-analytics topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 3 breadcrumb: [Configure fundamentals, Performance Analytics \(Indicator data sources\), Platform Analytics] --- # Design your Performance Analytics solution with KPI Composer KPI Composer ensures that your performance management strategy aligns with business goals and has support from executive sponsors. Use KPI Composer to bridge the gap between defining your performance measurement strategy and the realization of that strategy from within Performance Analytics. Start with your business goals and plan all your components through indicators up to the final dashboard. KPI Composer helps you elicit performance management requirements and drive stakeholder alignment by visualizing implementation objectives, desired business outcomes, and required technical deliverables in a concise visual summary. This holistic approach ensures that stakeholders are completely aligned on the desired outcomes and requirements before implementers spend time working on any technical deliverables. When ready, Performance Analytics implementers get a task list of exactly what they need to create — indicators, breakdowns, reports, and dashboards — to support the goals, and you can even use KPI Composer to track the progress of the implementation. A free training in KPI Composer is available at [NOW Learning](https://learning.servicenow.com/lxp/en/now-intelligence/kpi-composer-overview?id=learning_course_prev&course_id=1f2469534722d6d03c6f6013e16d433c). You can also see examples of how a properly designed Performance Analytics solution can help different people in your organization at [ITSM Success Dashboard indicators](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/success-dashboard-indicator-landing.md). ## Activating KPI Composer KPI Composer is available on the ServiceNow Store. Navigate to **System Applications** > **Search ServiceNow Store**, or point a browser to [https://store.servicenow.com/sn\_appstore\_store.do\#!/store/home](https://store.servicenow.com/sn_appstore_store.do#!/store/home). Search for the application named KPI Composer. If you are downloading the application to a production instance, you need a Now Support account. After you download the application, navigate to **System Applications** > **All Available Applications** > **All**. Search for the KPI Composer application and install it. For an example, see [Activate a ServiceNow Store application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/security-management/activate-entitled-store-app.md). **Note:** To get full use of KPI Composer, you should have the appropriate entitlement to use Performance Analytics. - **[Access to KPI Composer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/performance-analytics/access-to-kpi-composer.md)** The level of access to KPI Composer determines whether a user can create, edit, or only view a KPI Composer project. It also determines which projects a user can access and whether they can access the underlying records or only the UI. - **[KPI Composer projects](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/performance-analytics/kpi-composer-projects.md)** KPI Composer is based on projects. Each project in KPI Composer consists of Key Performance Indicator \(KPI\) trees and the functional and technical definitions of all artifacts within those trees. You can create multiple projects. - **[Analysis and the KPI tree](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/performance-analytics/design-kpi-tree.md)** In the Analysis tab of KPI Composer, design your KPI tree. Specify your business goals, their associated critical success factors, and the measurement related to those factors. Chart the logical relationship between these factors and the personas who are responsible for them. - **[Cross-project library elements](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/performance-analytics/cross-project-artifact-libraries.md)** Library elements are single artifacts or trees of artifacts that you can reuse in multiple projects. - **[Create an indicator definition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/performance-analytics/create-indicator-definition.md)** You can create a new KPI Composer indicator definition directly from the relevant artifact in the Data Definition tab. Fill the indicator definition with the necessary information for creating a Performance Analytics indicator. - **[Reviewing your project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/performance-analytics/reviewing-your-project.md)** Summarize both the created KPI Composer project artifacts and the planned Performance Analytics components. Validate the contents of your project. Generate the tasks to build the planned Performance Analytics components. - **[Generating tasks in KPI Composer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/performance-analytics/generating-tasks-kpi-composer.md)** For each KPI Composer artifact in your project, you can generate a task to create an equivalent Performance Analytics element. All tasks are created with one action. The tasks are assigned automatically to the responsible group for implementing analytics. **Parent Topic:**[Configure Performance Analytics fundamentals](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/performance-analytics/c_PAWidgetsAndDashboards.md) **Related topics** [Performance Analytics roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/performance-analytics/r_PARoles.md)