---
title: Request Process Mining for external data
description: Request Process Mining for external data application to import external data and work with it within ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/process-mining/access-ext-data.html
release: australia
product: Process Mining
classification: process-mining
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Activate, Process Mining, Platform Analytics]
---

# Request Process Mining for external data

Request Process Mining for external data application to import external data and work with it within ServiceNow® instance.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **System Application** > **All Available Applications** > **All**.

2.  Find the application using the filter criteria and search bar.

    You can search for the application by its name or ID. If you can’t find an application, you may have to request it from the ServiceNow® Store.

    The name and ID of the application is Process Mining for External data: sn\_po\_extdata.

3.  Select **Install**.

    To use Process Mining for external data, see [Working with external datasets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/external-dataset.md).


**Parent Topic:**[Activating Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/activating-process-mining.md)