---
title: Activate work notes analysis skill
description: Activate the Work Notes Analysis skill to be able to use ServiceNow Otto for Process Mining to analyse work notes.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/process-mining/activate-na-skill.html
release: australia
product: Process Mining
classification: process-mining
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Working with work notes using AI, Configure, ServiceNow Otto for Process Mining, Use, Process Mining, Platform Analytics]
---

# Activate work notes analysis skill

Activate the Work Notes Analysis skill to be able to use ServiceNow Otto for Process Mining to analyse work notes.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **AI Admin Hub** > **Skills**.

2.  Select **Creator**.

3.  Select **Work Notes Analysis** from the list of AI skills for Creator.

4.  Select **Turn on** for the Work Notes Analysis skill.

    The skill is activated for your instance.


**Parent Topic:**[Working with work notes using AI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/worknotes.md)