---
title: Activating Process Mining
description: Activate Process Mining to use the application and benefit from it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/process-mining/activating-process-mining.html
release: australia
product: Process Mining
classification: process-mining
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Process Mining, Platform Analytics]
---

# Activating Process Mining

Activate Process Mining to use the application and benefit from it.

-   **[Access Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/activate-po-plugin.md)**  
Process Mining is available with ServiceNow AI Platform. With the free version, you can do only sample mining. You need a license to do full mining.
-   **[Request Process Mining for external data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/access-ext-data.md)**  
Request Process Mining for external data application to import external data and work with it within ServiceNow® instance.
-   **[Request Process Mining for Salesforce](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/install-salesforce.md)**  
Request Process Mining for Salesforce to import the data and work with it within the ServiceNow® instance.
-   **[Request Process Mining for Workday](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/install-workday.md)**  
Request Process Mining for Workday to import the data and work with it within the ServiceNow® instance.
-   **[Activate content packs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/activate-po-content-pack.md)**  
Activate Process Mining content packs to access prebuilt projects for specific areas of your business. You can activate a content pack from the application list on your instance.
-   **[Integrating Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/integrating-process-mining.md)**  
Use Process Mining throughout the continuous improvement life cycle to consistently and accurately analyze processes.

**Parent Topic:**[Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/process-mining.md)