---
title: Setting Automated improvement opportunities
description: Automated improvement opportunities highlight potential areas for process optimization based on a set of prebuilt patterns.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/process-mining/automated-findings.html
release: australia
product: Process Mining
classification: process-mining
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Setting improvement opportunities, Use, Process Mining, Platform Analytics]
---

# Setting Automated improvement opportunities

Automated improvement opportunities highlight potential areas for process optimization based on a set of prebuilt patterns.

**Note:** You can have a maximum of 15 automated improvement opportunity definitions for a project.

In Process Mining the following improvement opportunities are available:

-   **[Configure ping-pong](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/automated-builder.md)**  
Configure a ping-pong definition to view a pattern where a record bounces back and forth between two steps without interruption.
-   **[Configure extra step](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/extra-step.md)**  
Configure an extra-step definition to view a pattern where routes differ by one additional step.
-   **[Configure slow duration on nodes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/slow-transitions.md)**  
Configure a slow duration definition on a node to view a pattern where a group of records stays longer in a step than the average duration of another group.
-   **[Configure slow duration on transitions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/slow-transition-transition.md)**  
Configure a slow duration definition on a transition to view a pattern where a group of records take longer to transition between steps than the average duration of another group.
-   **[Configure extreme repetition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/extreme-repetitions.md)**  
Configure an extreme repetition definition to view a pattern where a transition repeats more than the usual repetition range between the steps.
-   **[Configure extreme duration on nodes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/extreme-duration.md)**  
Configure an extreme duration \(Node\) definition to view a pattern where records stay in a step for a significantly longer duration than usual.
-   **[Configure extreme duration on transitions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/extreme-duration-transition.md)**  
Configure an extreme duration \(Transition\) definition to view a pattern where transitions take significantly longer than the usual duration between the steps.
-   **[Configure repeating pattern](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/repeating-pattern.md)**  
Configure a repeating pattern definition to view a pattern with a series of repeating sequence of steps.
-   **[Configure rework](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/rework.md)**  
Configure a rework definition to view a pattern where a step in the process is repeated.
-   **[Configure high touchpoints on nodes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/high-touchpoints.md)**  
Configure a high touchpoints \(Node\) definition to view a pattern where a group of records in a step gets updated more often compared to another group to progress to any next step.
-   **[Configure extreme touchpoints on nodes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/extreme-touchpoints.md)**  
Configure an extreme touchpoints \(Node\) definition to view a pattern where a step requires unusually large number of record updates than the normal range to progress to any next step.

**Parent Topic:**[Setting improvement opportunities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/working-with-imp-opp.md)