---
title: Create process configuration using Process Configuration Builder
description: Process configuration helps you configure preferences for a process table. This configuration assists you when creating projects using the configured table. It streamlines the project creation process by providing a ready-made framework tailored to your organization's needs. Importantly, completing the process configuration allows you to independently create projects, even if you do not have prior experience with process mining.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/process-mining/process-config-builder.html
release: australia
product: Process Mining
classification: process-mining
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Creating process configuration, Use, Process Mining, Platform Analytics]
---

# Create process configuration using Process Configuration Builder

Process configuration helps you configure preferences for a process table. This configuration assists you when creating projects using the configured table. It streamlines the project creation process by providing a ready-made framework tailored to your organization's needs. Importantly, completing the process configuration allows you to independently create projects, even if you do not have prior experience with process mining.

## Before you begin

Role required: sn\_process\_mining\_power\_user or sn\_process\_mining\_admin

**Important:** Process configuration is not available for Agentic AI data.

## Procedure

1.  Navigate to **Workspaces** > **Process Mining Workspace**.

2.  On the left of the page, select the Process configurations icon \(\[Omitted image "icon-process-config.png"\] Alt text: Process configuration builder\).

    \[Omitted image "process-config-1.png"\] Alt text: Process configuration builder

    The page displays the following information:

    -   \[Omitted image "icon-a.png"\] Alt text: Label for section A: Process configurations icon
    -   \[Omitted image "icon-b.png"\] Alt text: Label for section B: Process configurations help icon
    -   \[Omitted image "icon-c.png"\] Alt text: Label for section C: Read-only process configuration templates from content pack applications
    -   \[Omitted image "icon-d.png"\] Alt text: Label for section D: List of tables for which the configuration is created
    -   \[Omitted image "icon-e.png"\] Alt text: Label for section E: Button that enables you to create a new configuration
    -   \[Omitted image "icon-f.png"\] Alt text: Label for section F: Information displayed after selecting the information icon \(\[Omitted image "icon-b.png"\] Alt text: Label for section B\)
3.  Select **Create New**.

    The New process configuration dialog box is displayed.

    \[Omitted image "new-pr-config.png"\] Alt text: New process configuration dialog box

    If a content pack application is installed for a process, the following dialog box is displayed.

    \[Omitted image "new-pr-config-cp.png"\] Alt text: New process configuration dialog box

4.  Select a table.

5.  Select the **Start with pre-built content pack template** option if you want to use the content pack template.

    **Note:** This option is available only if a content pack application is installed for a process.

    For more information about process configurations using content packs, see [Create process configurations using content packs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/process-config-content-pack.md).

6.  Select **Get started**.

    **Important:**

    Only one process configuration is allowed per table. Before creating a process configuration for a table, ensure that process configuration isn’t yet created for that table. If a configuration is available for the table, use the configuration. You can edit the configuration by opening the table from the **Configurations** list.

    The **Process details** page is displayed.


-   **[Configure process details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/process-details.md)**  
Describe the process to get help with further configuration and enhance the quality of the project setup and analysis.
-   **[Configure recommendations setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/reco-setup.md)**  
Set up recommendations to simplify project creation and get help in the analysis.
-   **[Configure investigative features](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/investigative-features.md)**  
Configure investigative features to set advanced analytics features for a process.
-   **[Configure impact metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/impact-metrics.md)**  
Configure the Key Performance Indicators \(KPIs\) for this process.
-   **[Configure improvement opportunities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/improvement-opportunities.md)**  
Create a library of inefficiencies to identify the improvement opportunities for your project.

**Parent Topic:**[Creating process configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/creating-process-config.md)