---
title: Configuring Process Mining
description: An administrator can set up Process Mining so that analysts and managers can access Analyst workbench, and create and manage projects.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/process-mining/setting-up-process-mining.html
release: australia
product: Process Mining
classification: process-mining
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Process Mining, Platform Analytics]
---

# Configuring Process Mining

An administrator can set up Process Mining so that analysts and managers can access Analyst workbench, and create and manage projects.

**Note:** Process Mining is supported for on-premise instances only if the instances have Predictive Intelligence set up. For information on self-hosted environments, see [KB article KB0782052](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0782052).

To set up Process Mining:

-   Activate the Process Mining \(com.sn\_po\) plugin.
-   Assign roles to enable users to create projects from the application navigator, and view or manage projects from Analyst workbench.
-   \(Optional\) When integrating Process Mining with the other applications, such as ITSM, Customer Service Management, Financial Services Operations, and so on, activate the respective content pack.

## Domain separation is supported

This application supports domain separation. For more information, see [Domain separation and Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/domain-separation-process-optimization.md).

-   **[Access control](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/access-control.md)**  
When generating or sharing a project, Process Mining honors the access control rules \(ACLs\) for the table.
-   **[Process Mining properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/data-cleanup.md)**  
The Process Mining properties page provides configuration options for Process Mining.
-   **[Configure Process Mining map in PAR dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/config-dashboard.md)**  
Configure a Process Mining map to view the process graph in the PAR dashboard.

**Parent Topic:**[Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/process-mining.md)