---
title: Setting improvement opportunities
description: Set improvement opportunities to find areas of improvement by which you could optimize a process. You can either select from a list of rules available to you or set your own rules. Based on the rules set by you, you can view your areas of improvement.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/process-mining/working-with-imp-opp.html
release: australia
product: Process Mining
classification: process-mining
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Process Mining, Platform Analytics]
---

# Setting improvement opportunities

Set improvement opportunities to find areas of improvement by which you could optimize a process. You can either select from a list of rules available to you or set your own rules. Based on the rules set by you, you can view your areas of improvement.

Use the Finding Builder to create improvement opportunities for the following:

-   Process tables: Improvement opportunities for a process table is set for the table. You can add them to the projects that are based on that table by adding it from the library.
-   Projects: Improvement opportunities for a project are specific to the project.

There are two types of improvement opportunities:

-   Rule-based improvement opportunities: These improvement opportunities consist of one or more rule chains executed in a sequence. The records that match the logic of these specifications are classified as a match for the improvement opportunity.

-   Automated improvement opportunities: These improvement opportunities are displayed based on the default patterns that are already available for selection.


-   **[Set rule-based improvement opportunity](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/rule-based-builder.md)**  
Rule-based finding definition is a custom rule that displays improvement opportunities for a use case on the Summary and insights page.
-   **[Setting Automated improvement opportunities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/automated-findings.md)**  
Automated improvement opportunities highlight potential areas for process optimization based on a set of prebuilt patterns.
-   **[Set improvement opportunities for process tables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/impr-opp-table.md)**  
Set improvement opportunities for process tables using the Finding Builder.
-   **[Setting improvement opportunity for projects](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/project-imp-opp.md)**  
Set improvement opportunities for projects to find areas of improvement by which teams can optimize a process. You can either select from a list of rules available to you or set your own rules. Based on the rules set by you, you can view your areas of improvement.

**Parent Topic:**[Using Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/use-process-mining.md)