---
title: Reassess ignored users
description: When you address the ACL Assessment for Reports, you can ignore any individual user. View these users to consider their statuses again.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/reporting/recover-ignored-users.html
release: australia
product: Reporting
classification: reporting
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [ACL Assessment for Reports, Administering reports, Reporting, Reporting, dashboards, and Performance Analytics in the Core UI, Platform Analytics]
---

# Reassess ignored users

When you address the ACL Assessment for Reports, you can ignore any individual user. View these users to consider their statuses again.

## Before you begin

Roles required: admin and security\_admin.

## Procedure

1.  Navigate to **All** > **Reports** > **ACL Assessment for Reports** > **Ignored Reports and Users List**.

2.  Select the row with the Ignored User.

3.  From the **Actions on select rows** list, select **Delete**.

    \[Omitted image "rep-acl-reassess-ignored-users.png"\] Alt text: Ignored users and reports list with ignored user and Delete action selected


## Result

The ACL Assessment for Reports application includes the users you deleted from this report the next time you run the assessment.

**Parent Topic:**[ACL Assessment for Reports](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/reporting/report-view-acl-dashboard.md)