---
title: Access analytics overlay
description: Use the utility icon for quick, in-context page usage metrics, offering faster access to analytics without leaving the page.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/usage-insights/uxa-access-analytics-overlay.html
release: australia
product: Usage Insights
classification: usage-insights
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using Usage Insights, Usage Insights, Platform Analytics]
---

# Access analytics overlay

Use the utility icon for quick, in-context page usage metrics, offering faster access to analytics without leaving the page.

## Before you begin

Role required: analytics\_admin or analytics\_viewer

## About this task

**Note:** This feature only supports portals, workspaces, and the main platform navigation \(Unified Navigation\).

## Procedure

1.  Navigate to the application or the portal you want to work on.

2.  Select the utility icon present on the bottom left section of the portal/application page.

    A panel on the right hand side of the application/portal page shows up. It has some key usage metrics for the application pages.

    **Note:** The information in the panel is visible only if Usage Insights is tracked for the application or portal.

3.  Review the following usage insights information shown in the panel.

    -   Page views: Shows number of views of the selected page.
    -   Users: Number of unique users \(both active and new\) who visited the selected page.
    -   Avg. duration: Average time the user spent in the application across all versions and devices.
    -   Avg. load time: Shows the average time it takes to load the page, this data is sampled and based on 5%-10% of total page loads.
    -   Top 5 Events: Top 5 actions that were triggered within this page.
4.  Select **Analyze with User Experience Analytics** if you want to view comprehensive data usage information on the dashboard.

    This option redirects you to the dashboard.

    **Note:** On the dashboard, in addition to individual application or portal pages, you can also gain insights by analyzing the entire application as a whole.


-   **[Usage Insights reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/usage-insights/user-experience-analytics-reference.md)**  
Roles and properties installed with Usage Insights.

**Parent Topic:**[Using Usage Insights](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/usage-insights/using-uxa.md)