---
title: Exploring the Employee Center for OT
description: The Employee Center for Operational Technology \(OT\) is a central location in the Employee Center where you can submit requests for industrial issues.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/exploring-ot-employee-portal.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [explore]
breadcrumb: [Employee Center for OT, Operational Technology]
---

# Exploring the Employee Center for OT

The Employee Center for Operational Technology \(OT\) is a central location in the Employee Center where you can submit requests for industrial issues.

## Employee Center for OT overview

The Employee Center for OT provides you with self-service options to deflect issues, and helps drive productivity and satisfaction by providing simple and immediate access to different resources that can help you manage your OT system. You can use the Employee Center for OT for the following:

-   Report an OT incident with an OT incident role
-   Search for knowledge articles

The Employee Center for OT is available in the existing Employee Center.

**Note:** For more information about the Employee Center, see [Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/employee-center-landing-page.md).

You can access it by navigating to **All** > **Self-Service** > **Employee Center** and selecting the **Industrial services** tab. The following image shows the Industrial services page accessible from the Employee Center.\[Omitted image "industrial-services.png"\] Alt text: Employee Center for OT accessible in the Employee Center under the Industrial services tab

You can access the Employee Center for OT on both the desktop and the Now Mobile app experience. Providing both the desktop and mobile app experience helps different OT personas access the Employee Center for OT no matter their location.

**Note:** For more information about the Now Mobile app experience, see [Now Mobile app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/mobile-employee-experience.md).

## Employee Center for OT features

|Feature|Description|
|-------|-----------|
|Report an OT incident without an OT incident role|If you're not assigned an OT incident role but still need to report an OT incident, you can do so in real time using the Report OT incident option.|
|Search knowledge articles|If you're looking for additional information, you can search for knowledge articles directly in the Employee Center using keywords.|

## What to explore next

To learn more about configuring and using the Employee Center for OT, see:

-   [Configuring the Employee Center for OT](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/configuring-ot-employee-portal.md)
-   [Report an OT incident in the Employee Center for OT](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/report-ot-incident-in-ot-employee-portal.md)