---
title: Create a change request
description: Create an Operational Technology \(OT\) change request to report a change in your site.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/operational-technology-change-management/create-ot-change-request.html
release: australia
product: Operational Technology Change Management
classification: operational-technology-change-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Operational Technology Change Management, Operational Technology]
---

# Create a change request

Create an Operational Technology \(OT\) change request to report a change in your site.

## Before you begin

Role required: sn\_ot\_change\_write

## About this task

For a walkthrough of how to create an OT change request, watch this video.\[Omitted video\] Description: Creating an OT change request in the Industrial Workspace

## Procedure

1.  Navigate to **All** > **Industrial Workspace**.

2.  In the **OT Change Requests** list view, select the list you want to open.

3.  Select **New**.

4.  Select the OT change model that applies to your organization.

5.  Select **Create OT Change Record**.

6.  Complete the playbook as needed as your team works on the change request.

    For more information about the Basic OT Change Model playbook, see [Basic OT Change Model playbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-change-management/basic-ot-change-model.md). For more information about the Advanced OT Change Model playbook, see [Advanced OT Change Model playbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-change-management/advanced-ot-change-model.md).

    **Note:** If you don't have Playbook enabled, you can only view the **Details** and **Related Records** tabs in the OT change request record.


**Parent Topic:**[Using Operational Technology Change Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-change-management/using-operational-technology-change-management.md)