---
title: Assign roles to your Operational Technology Knowledge Management users
description: Assign Knowledge Management roles to your users so that you can control their access to the features, capabilities, and data for Operational Technology Knowledge Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/operational-technology-knowledge-management/assign-operational-technology-knowledge-management-roles.html
release: australia
product: Operational Technology Knowledge Management
classification: operational-technology-knowledge-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure, Operational Technology Knowledge Management, Operational Technology]
---

# Assign roles to your Operational Technology Knowledge Management users

Assign Knowledge Management roles to your users so that you can control their access to the features, capabilities, and data for Operational Technology Knowledge Management.

## Before you begin

Role required: admin

## About this task

If you're assigned a Knowledge Management role, you can use the Operational Technology Knowledge Management capabilities.

**Note:** The user criteria determine the access to knowledge articles. For more information, see [Managing access to knowledge bases and knowledge articles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/user-access-knowledge.md).

For more information about the Knowledge Management roles applicable to Operational Technology Knowledge Management, see [Operational Technology Knowledge Management roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-knowledge-management/operational-technology-knowledge-management-roles.md).

## Procedure

1.  Assign roles to users and groups by using the ServiceNow AI Platform user administration feature.

    |Task|User administration feature|
    |----|---------------------------|
    |**Assign a role to a user**|See [Assign a role to a user](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_AssignARoleToAUser.md).|
    |**Assign a role to a group**|See [Assign a role to a group](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_AssignRoleToGroup.md).|


**Parent Topic:**[Configuring Operational Technology Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-knowledge-management/configuring-operational-technology-knowledge-management.md)