---
title: Related information
description: Find more information about the OT extension classes and related applications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/operational-technology-knowledge-management/operational-technology-knowledge-management-related-information.html
release: australia
product: Operational Technology Knowledge Management
classification: operational-technology-knowledge-management
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Reference, Operational Technology Knowledge Management, Operational Technology]
---

# Related information

Find more information about the OT extension classes and related applications.

## Extension classes overview

The extension classes help you understand how Operational Technology Management works with the Configuration Management Database \(CMDB\).

-   **[Operational Technology \(OT\) extension classes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/cmdb-ci-class-models-operation-technology.md)**

    The CMDB updates classes for OT.


## Related applications

-   **[Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/knowledge-management.md)**

    The Knowledge Management application enables the sharing of information in knowledge bases. These knowledge bases contain articles that provide users with information such as self-help, troubleshooting, and task resolution.

-   **[Operational Technology Incident Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-incident-management/operational-technology-incident-management-landing-page.md)**

    The Operational Technology Incident Management application enables manufacturers to manage OT device incidents from the time the incident is opened to when it's complete.

-   **[IT Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/r_ITServiceManagement.md)**

    When integrated with Operational Technology Knowledge Management, the ServiceNow IT Service Management application enables engineers to resolve OT device and production process issues quickly.


**Parent Topic:**[Operational Technology Knowledge Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-knowledge-management/operational-technology-knowledge-management-reference-landing-page.md)