---
title: Installed software for Operational Technology Management
description: The installed software for the Operational Technology Management solution comes from IT Discovery for Operational Technology \(OT\) Networks or from the OT-certified Service Graph Connectors that support installed software.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/operational-technology-manager/installed-software-otm.html
release: australia
product: Operational Technology Manager
classification: operational-technology-manager
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Reference, Operational Technology Manager, Operational Technology]
---

# Installed software for Operational Technology Management

The installed software for the Operational Technology Management solution comes from IT Discovery for Operational Technology \(OT\) Networks or from the OT-certified Service Graph Connectors that support installed software.

## Installed software overview

The installed software for a CI varies depending on if you have the Software Asset Management \(SAM\) application installed. The following tables are created when SAM is activated:

-   Software Discovery Model \[cmdb\_sam\_sw\_discovery\_model\]
-   Software Model \[cmdb\_software\_product\_model\]
-   Software Installation \[cmdb\_sam\_sw\_install\]

For more information about how the table structure for managing software installations behaves differently when SAM is activated, see [Discovery with Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-operations-management/c_DiscoSWAssetMgmtTableSchema.md).

You can also configure a computer CI to display Software Asset Management data. For more information, see [Configure a CI to display Software Asset Management data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-operations-management/configure-ci-to-display-sam-data.md).

## View installed software for OT devices

You can view the installed software for OT devices in the Industrial Workspace in the following locations:

-   The **Software Installed on OT Devices** list by navigating to **All** > **Operational Technology \(OT\)** > **Software Installed on OT Devices**.
-   The **Software Installed on OT Devices** list in the Industrial Workspace list view under the **Operational Technology \(OT\)** module.
-   The **Software Installed** list under the **Related Records** tab in an OT device record.

**Parent Topic:**[Operational Technology Manager reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-manager/operational-technology-manager-reference.md)