---
title: Using Operational Technology Request Management
description: After you complete all the required set-up tasks for Operational Technology Request Management, users can begin creating and managing Operational Technology \(OT\) requests.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/operational-technology-request-management/using-operational-technology-request-management.html
release: australia
product: Operational Technology Request Management
classification: operational-technology-request-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Operational Technology Request Management, Operational Technology]
---

# Using Operational Technology Request Management

After you complete all the required set-up tasks for Operational Technology Request Management, users can begin creating and managing Operational Technology \(OT\) requests.

-   **[Create an Operational Technology request on the Industrial Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-request-management/create-ot-service-request-industrial-workspace.md)**  
Create an Operational Technology \(OT\) request in the Industrial Workspace to address a product or service needed for an OT device or incident.
-   **[Operational Technology Request Management lists in the Industrial Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-request-management/operational-technology-request-management-lists-in-industrial-workspace.md)**  
You can view your Operational Technology \(OT\) requests and catalog tasks in the Industrial Workspace list view.

**Parent Topic:**[Operational Technology Request Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-request-management/operational-technology-request-management-landing-page.md)