---
title: ServiceNow Otto for Setup in Operational Technology
description: For Operational Technology \(OT\), ServiceNow Otto for Setup consolidates the setup processes for OT onto a single page, giving administrators a unified view of their configuration state.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/ot-sn-otto-setup.html
release: australia
topic_type: concept
last_updated: "2026-08-19"
reading_time_minutes: 2
breadcrumb: [Explore, Operational Technology Setup, Operational Technology]
---

# ServiceNow Otto for Setup in Operational Technology

For Operational Technology \(OT\), ServiceNow Otto for Setup consolidates the setup processes for OT onto a single page, giving administrators a unified view of their configuration state.

## Admin use case for ServiceNow Otto for Setup

Configuring users, groups, and roles for your organization traditionally meant navigating between multiple pages to complete your administrative tasks. With ServiceNow Otto for Setup, administrators can create users, create user groups, and assign roles in a consolidated configuration console.

By opening the **Operational Technology** card on the Admin Home, administrators can access the Operational Technology Product Hub and Configuration Console to:

-   Install the necessary OT applications
-   Configure users, groups, and role assignments for OT

**Admin Home**\[Omitted image "admin-home-ot.png"\] Alt text: Admin Home with the Operational Technology card

**Product Hub** \[Omitted image "ot-product-hub.png"\] Alt text: Operational Technology Product Hub

**Configuration Console** \[Omitted image "ot-config-console.png"\] Alt text: Operational Technology configuration console

## User permissions

<table id="table_mc4_4kg_3kc"><thead><tr><th>

User

</th><th>

Permissions

</th></tr></thead><tbody><tr><td>

Administrator

</td><td>

Can use ServiceNow Otto for Setup to configure OT users, groups, and role assignments.Administrators can access the Admin Home, Operational Technology Product Hub, and Operational Technology Configuration Console.

</td></tr></tbody>
</table>## OT workflow

The OT workflow for ServiceNow Otto for Setup moves through organized configuration items to complete.

1.  Add OT users to your system, edit existing users, and assign multiple users to an OT group.
2.  Add an OT group to organize users and assign roles per group.
3.  Assign OT roles to a user or group.
4.  Assign OT admin roles to admin users that manage configuration and operational control.

## Benefits

|Benefit|Feature|Users|
|-------|-------|-----|
|Access and complete all OT configuration items in one place.|[Operational Technology Setup configuration items](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/ot-modules-in-sn-otto-setup.md)|Administrator|
|Reach the Configuration Console from the same Admin Home page that hosts other product configuration entry points.|Operational Technology card on the Admin Home page|Administrator|

## What to explore next

To learn more about accessing and using ServiceNow Otto for Setup for OT configuration, see:

-   [Access ServiceNow Otto for Setup \(OT\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/access-sn-otto-setup-ot.md)
-   [Operational Technology Setup configuration items](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/ot-modules-in-sn-otto-setup.md)
-   [Add OT users](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/add-users-sn-otto-setup-ot.md)
-   [Add an OT assignment group](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/add-users-assignment-group-sn-otto-setup-ot.md)
-   [Assign OT roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/assign-roles-sn-otto-setup-ot.md)
-   [Assign OT admin roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/assign-ot-admin-roles-sn-otto-setup-ot.md)

**Parent Topic:**[Explore the Operational Technology Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/explore-ot-setup.md)