---
title: Using Recommended Actions for Operational Technology Service Management \(OTSM\)
description: After you complete all the required set-up tasks for Recommended Actions for OTSM, users can begin utilizing recommended actions for Operational Technology \(OT\) incidents.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/recommended-actions-for-otsm/using-recommended-actions-otsm.html
release: australia
product: Recommended Actions for OTSM
classification: recommended-actions-for-otsm
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Recommended Actions for OTSM, Operational Technology]
---

# Using Recommended Actions for Operational Technology Service Management \(OTSM\)

After you complete all the required set-up tasks for Recommended Actions for OTSM, users can begin utilizing recommended actions for Operational Technology \(OT\) incidents.

-   **[Apply Recommended Actions to your Operational Technology incidents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/recommended-actions-for-otsm/use-recommended-actions-ot-incidents.md)**  
Apply Recommended Actions to your Operational Technology \(OT\) incidents to display relevant actions to users based on the context of an OT incident record.

**Parent Topic:**[Recommended Actions for Operational Technology Service Management \(OTSM\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/recommended-actions-for-otsm/recommended-actions-for-otsm.md)