--- title: Renew description: Renew customer contracts, contract lines, and entitlements. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/order-management/Renew.html release: australia topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Using Contracts and Entitlements Workflows, Customer Contracts and Entitlements, Configure, price, quote apps, Use, Sales Customer Relationship Management] --- # Renew Renew customer contracts, contract lines, and entitlements. Renewing a customer contract, contract line, or entitlement initiates the configured renewal workflow and generates a new renewal record as applicable. The workflow carries forward relevant terms, pricing, and relationships to ensure continuity. Renewal maintains life cycle history while enabling ongoing service and billing processes.