--- title: Suspend description: Suspend Customer contracts, contract lines, and entitlements. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/order-management/Suspend.html release: australia topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Using Contracts and Entitlements Workflows, Customer Contracts and Entitlements, Configure, price, quote apps, Use, Sales Customer Relationship Management] --- # Suspend Suspend Customer contracts, contract lines, and entitlements. Suspending a customer contract, contract line, or entitlement to pauses the life cycle processing and related service activities. During suspension, associated workflows, renewals, and dependent records are paused based on configuration.