---
title: Account form in the ServiceNow CRM for Outlook add-in
description: Field descriptions for viewing or editing an account record from the ServiceNow CRM for Outlook add-in.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/account-fields-outlook.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [account fields, ServiceNow CRM for Outlook]
breadcrumb: [Activity Management reference, Sales automation, Reference, Sales Customer Relationship Management]
---

# Account form in the ServiceNow CRM for Outlook add-in

Field descriptions for viewing or editing an account record from the ServiceNow CRM for Outlook add-in.

|Field|Description|
|-----|-----------|
|Name|Name of the account or company.|
|Website|Company website URL.|
|Number|System-generated unique identifier for the account record starting with the prefix ACCT.|
|Phone|Primary phone number for the account.|
|Primary Contact|Main contact person for the account.|
|Street|Street address of the account.|
|Parent Account|Parent account if this account is a subsidiary.|
|City|City where the account is located.|
|State / Province|State or province where the account is located.|
|Zip / Postal code|Postal or ZIP code for the account address.|
|Country|Country where the account is located.|

**Parent Topic:**[Activity Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/activity-management-reference.md)

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