---
title: Activate the remote record producer
description: Activate the remote record producer in a Service Exchange consumer instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/activate-entitlements-sb-consumer.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configuring Service Exchange Order Management for Providers, Order Management for providers with Service Exchange, Integrate, Sales Customer Relationship Management]
---

# Activate the remote record producer

Activate the remote record producer in a Service Exchange consumer instance.

## Before you begin

Role required: sn\_sb.admin or admin

## Procedure

1.  In the consumer instance, navigate to **All** > **Service Exchange Consumer** > **Provider Connections**.

2.  Select the Number link to navigate to the Provider connection record.

3.  In the Remote record producers tab \(related list\), select the remote record producer to be activated.

4.  In the Remote record producer page, select **Activate**.

    The product offering or service specification is now available in the Service Catalog in remote record producer format.