---
title: Configure project oversight for order lines
description: Specify the conditions and decision rules that qualify an order line for project oversight. You also specify the project template used by Order Management to create the project for the order line.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/configure-proj-oversight-order-lines.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Setting up project oversight conditions and decision rules, Configuring the Strategic Portfolio Management integration, Order Management integration with Strategic Portfolio Management, Integrate, Sales Customer Relationship Management]
---

# Configure project oversight for order lines

Specify the conditions and decision rules that qualify an order line for project oversight. You also specify the project template used by Order Management to create the project for the order line.

## Before you begin

Role required: admin

## About this task

Use the Project Management Oversight for Order Line Item Decision Builder to add or change the conditions and decision rules that must be met for an order line to be tracked as a project. For example, if you want projects to be created for order lines that have a particular product, customer account, and location, you can add condition columns for **Specification**, **Account**, and **Location**.

## Procedure

1.  Navigate to **All** > **Decision Management** > **Decision Builder**.

2.  Select the **Project Management Oversight for Order Line Item** decision table.

    The Order Line Item is displayed in the **Inputs** and the **Project Template** column in the **Results**.

3.  Add a condition that an order line must match.

    1.  Select **Add Condition column**.

    2.  On the form, fill in the fields.

<table id="table_b2f_l3m_zxb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Condition column label

</td><td>

Label for the column.

</td></tr><tr><td>

Description

</td><td>

Brief overview of the condition.

</td></tr><tr><td>

Input

</td><td>

Input linked to the condition column.To evaluate multiple fields, you can add multiple conditions with the Reference input type.

</td></tr><tr><td>

Table

</td><td>

If the data type is Reference, the name of the reference table is displayed.For order line items, the table is Order Line Item \[sn\_ind\_tmt\_orm\_order\_line\_item\].

</td></tr><tr><td>

Data to evaluate

</td><td>

For condition columns with the input type of Reference, specifies whether the condition column evaluates the reference record or a field on the reference table.To evaluate a particular field, select **Field** and choose a field from the Order Line Item table, such as **Account**, to specify a customer account.

</td></tr><tr><td>

Condition type

</td><td>

Data type selected for the condition column.

</td></tr><tr><td>

Default operator

</td><td>

How every row in the condition column evaluates a user-specified value. A default operator is required for all input data types except for True or False.

</td></tr></tbody>
</table>    3.  Select **Save**.

    4.  Repeat steps 3a through 3c for each condition to be added.

4.  Enter a decision rule by selecting **Add new decision row**.

    1.  Select the **Add** action and enter the conditions that the order line must match and the project template for creating the project.

    2.  Select **Save**.

    3.  Repeat steps 4a through 4c for each decision rule to be added.


## Result

The system uses the specified project template to create projects for order lines that match the conditions and decision rules defined in the Project Oversight for Order Line Items decision table.