---
title: Create new appointment form
description: Field descriptions for editing or reviewing details on the Create New Appointment form in the CRM Touchpoints and Opportunity Management modules.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/create-appointments-form.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Opportunity Management reference, Sales automation, Reference, Sales Customer Relationship Management]
---

# Create new appointment form

Field descriptions for editing or reviewing details on the Create New Appointment form in the CRM Touchpoints and Opportunity Management modules.

<table id="table_apt_form_33c"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

From

</td><td>

Email ID of the user sending or organizing the appointment. This field is automatically set to the logged-in user.

</td></tr><tr><td>

To

</td><td>

Email ID of the recipient or attendee of the appointment.

</td></tr><tr><td>

Activity state

</td><td>

Read-only field displaying the current state of the appointment activity. Available options are:-   Ready \(default\)
-   Sent
-   New
-   Completed
-   Cancelled
-   Pending

</td></tr><tr><td>

Start time

</td><td>

The date and time the appointment begins.

</td></tr><tr><td>

End time

</td><td>

The date and time the appointment ends.

</td></tr><tr><td>

Reminder \(minutes\)

</td><td>

How many minutes before the appointment start time a reminder notification is sent. The available options are:-   None
-   15 \(default\)
-   30
-   60
-   120

</td></tr><tr><td>

Subject

</td><td>

A brief description of the purpose of the appointment.

</td></tr><tr><td>

Location

</td><td>

Optional physical locations or conference rooms where the appointment takes place.

</td></tr><tr><td>

Message

</td><td>

Additional details or notes about the appointment. This field supports rich text formatting.

</td></tr></tbody>
</table>**Parent Topic:**[Opportunity Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/opportunity-management-reference.md)

**Related topics**  


[Create an appointment from Opportunity Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/opportunity-management-create-an-appoinment.md)

[Schedule an appointment from a touchpoint](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/schedule-appointment-crm-touchpoint.md)