---
title: Define an approval user
description: Define an approver in Advanced Approval Management and the associated approval rule that they review during the approval process.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/create-approval-users.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Create an approval configuration, Advanced Approval Management, Configure, price, quote apps, Configure, Sales Customer Relationship Management]
---

# Define an approval user

Define an approver in Advanced Approval Management and the associated approval rule that they review during the approval process.

## Before you begin

[Create the approval rule](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/create-approval-rules.md) to be associated with the approver.

Role required: sn\_adv\_appr\_mgmt.approval\_rule\_admin, sn\_adv\_appr\_mgmt.approval\_rule\_writer

## About this task

An approval user is a [user of your instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_CreateAUser.md) as defined in the User \[sys\_user\] table. An approval user can be a dynamic approver, who can approve requests based on certain conditions that you set. For example, a dynamic user could be a user tied to a particular territory or a manager based on your organization's hierarchy.

## Procedure

1.  Navigate to **Workspaces** > **CSM/FSM Configurable Workspace**.

2.  Select the List icon \[Omitted image "list-outline-24.svg"\] Alt text:.

3.  Navigate to **Advanced Approvals** > **Approval Users**.

4.  Select **New**.

5.  In the **Approval rule** field, select the approval rule associated with the approver user.

6.  In the **User** field, select the user who is the approver for the specified approval rule.

    **Note:** Approval users must have the sn\_adv\_appr\_mgmt.approval\_request\_approver role assigned to them.

7.  Select **Save**.


## What to do next

[Define an approval group](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/create-approval-groups.md).