---
title: Create an entity configuration
description: Create an entity configuration to compose a workflow between two entities so that you can update their existing configurations and perform actions like suspend, resume, or disconnect a sold product.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/create-entity-configuration.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Install and configure Lead to Cash Core, Lead-to-cash foundation apps, Configure, Sales Customer Relationship Management]
---

# Create an entity configuration

Create an entity configuration to compose a workflow between two entities so that you can update their existing configurations and perform actions like suspend, resume, or disconnect a sold product.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **Lead to Cash** > **Entity Configurations**.

2.  On the Lead to Cash Entities form, create an entity by selecting **New**.

3.  On the form, in the **Name** field, enter the entity name and in the **Config ID** field, enter the entity ID.

    For a description of the field values, see [Entity configuration and mapping](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/entity-configuration-and-mapping.md).

4.  Select **Submit**.

    You’ve created an entity configuration. You must now create lead-to-cash entity definitions and attributes.

5.  On the Lead to Cash Entity form, in the Lead To Cash Entity Definitions related list, create an entity definition by selecting **New**.

6.  On the form, fill in the fields.

    For a description of the field values, see [Entity configuration and mapping](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/entity-configuration-and-mapping.md).

7.  Select **Submit**.

8.  On the Lead to Cash Entity form, in the Lead To Cash Entity Attributes related list, create an entity attribute by selecting **New**.

9.  On the form, fill in the fields.

    For a description of the field values, see [Entity configuration and mapping](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/entity-configuration-and-mapping.md).

10. Select **Submit**.


## Result

You’ve created an entity configuration and defined its definition and attributes. You must now create a custom entity mapping. To learn how to create a mapping, see [Create an entity mapping](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/create-entity-mapping.md).

**Related topics**  


[Using lead-to-cash foundation applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/using-lead-cash-foundation.md)

[Lead to Cash Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/lead-to-cash.md)