---
title: Install Segment Management
description: Install the Segment Management plugin \(com.snc.segment\_mgmt\), along with the demo data and installations that are related to ServiceNow Store applications and plugins.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/install-segment-management.html
release: australia
topic_type: task
last_updated: "2026-10-09"
reading_time_minutes: 2
breadcrumb: [Configure Segment Management, Configure Partner Relationship Management, Configure, Sales Customer Relationship Management]
---

# Install Segment Management

Install the Segment Management plugin \(com.snc.segment\_mgmt\), along with the demo data and installations that are related to ServiceNow® Store applications and plugins.

## Before you begin

-   Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).

Depending on your entitlements, you must install demo data after installation. Demo data comprises the sample records that describe application features for the common use cases.

Role required: admin

## About this task

The following items are installed with the Segment Management application \(com.snc.segment\_mgmt\):

-   Plugins
-   Store applications
-   Roles
-   Tables

For more information on viewing components that are installed with an application, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/find-components.md).

## Procedure

1.  Navigate to **All** > **System Applications** > **All Available Applications** > **All**.

2.  Find the Segment Management application \(com.snc.segment\_mgmt\) using the filter criteria and search bar.

3.  In the Application installation dialog box, review the application dependencies.

    Dependent plugins and applications appear if they’re installed, or are currently installed, or must be installed. If any plugins or applications require installation, you must install them before you can install Segment Management.

4.  If you want to install demo data, do one of the following depending on your entitlements.

<table id="choicetable_t11_3lj_21c"><thead><tr><th align="left" id="d35808e131">

Demo data install task

</th><th align="left" id="d35808e134">

Description

</th></tr></thead><tbody><tr><td id="d35808e140">

**If demo data is available and you want to install it**

</td><td>

1.  Select the **Load Demo Data** option.
2.  Select **Install**.
 **Important:** If you don't load the demo data during installation, it's unavailable to load later.

</td></tr><tr><td id="d35808e170">

**If the Load Demo Data option isn’t available but you want demo data**

</td><td>

Load the demo data after installing Segment Management.1.  Install Segment Management \(com.snc.segment\_mgmt\).
2.  Navigate to the **All** and in the Filter, type `v_plugin.list`.
3.  In the **System Plugin** list, search for Segment Management plugin.
4.  In the System **Plugin Segment Management data model** window, under Related Links, select **Install Demo Data Only**.


</td></tr></tbody>
</table>
## Result

You have successfully installed the Segment Management \(com.snc.segment\_mgmt\) application. You can now set up the data model and configure different roles.

**Parent Topic:**[Configure Segment Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/configure-segment-management.md)

**Related topics**  


[Configure Segment Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/configure-segment-management.md)

[Data model for Segment Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/data-model-for-segment-management.md)