---
title: Invoice states on Business Portal
description: Invoices move through different states during its life cycle after an accounts payable specialist processes the invoice.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/invoice-states.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Business Portal reference, Reference, Sales Customer Relationship Management]
---

# Invoice states on Business Portal

Invoices move through different states during its life cycle after an accounts payable specialist processes the invoice.

|State|Description|
|-----|-----------|
|Draft|The invoice has been created but not yet finalized or sent to the customer.|
|Received|The invoice has been delivered to the customer and is awaiting action.|
|Accepted|The customer has reviewed and accepted the invoice.|
|Rejected|The customer has disputed or declined the invoice.|
|Pending payment|The invoice has been accepted and is awaiting payment from the customer.|
|Canceled|The invoice has been voided and is no longer valid.|
|Paid|The customer has submitted payment in full for the invoice.|
|Partially paid|The customer has submitted partial payment, and a balance remains outstanding.|

**Parent Topic:**[Business Portal reference for Sales Customer Relationship Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-business-portal-reference.md)