---
title: Lead form in the ServiceNow CRM for Outlook add-in
description: Field descriptions for creating or viewing a lead record from the ServiceNow CRM for Outlook add-in.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/lead-fields-outlook.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [lead fields, ServiceNow CRM for Outlook]
breadcrumb: [Activity Management reference, Sales automation, Reference, Sales Customer Relationship Management]
---

# Lead form in the ServiceNow CRM for Outlook add-in

Field descriptions for creating or viewing a lead record from the ServiceNow CRM for Outlook add-in.

<table id="lead-fields-table"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Number

</td><td>

System-generated unique identifier for the lead record starting with the prefix LEAD.

</td></tr><tr><td>

First Name

</td><td>

First name of the lead.

</td></tr><tr><td>

Last Name

</td><td>

Last name of the lead.

</td></tr><tr><td>

Email

</td><td>

Email address of the lead pre-populated from the From field of the email header.

</td></tr><tr><td>

Mobile Phone

</td><td>

Mobile phone number of the lead.

</td></tr><tr><td>

Business Phone

</td><td>

Business phone number of the lead.

</td></tr><tr><td>

Account

</td><td>

Account associated with the lead.

</td></tr><tr><td>

Title

</td><td>

Job title of the lead.

</td></tr><tr><td>

Company

</td><td>

Company name of the lead.

</td></tr><tr><td>

Lead Score

</td><td>

Numeric score indicating the lead's potential value or likelihood of being converted into an opportunity.

</td></tr><tr><td>

Stage

</td><td>

Current stage of the lead in the sales process. The available options are:-   New \(default\)
-   Contacted
-   Nurturing
-   Qualified
-   Disqualified

</td></tr></tbody>
</table>**Parent Topic:**[Activity Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/activity-management-reference.md)

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[Associate an email with an existing CRM record](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/associate-email-crm-outlook.md)