---
title: Lead Management reference
description: Reference topics provide additional information about the Lead Management application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/lead-management-reference.html
release: australia
topic_type: concept
last_updated: "2026-04-10"
reading_time_minutes: 1
breadcrumb: [Sales automation, Reference, Sales Customer Relationship Management]
---

# Lead Management reference

Reference topics provide additional information about the Lead Management application.

-   **[Components installed with Lead Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/components-installed-lead-management.md)**  
Several types of components are installed with activation of the Lead Management plugin, including tables and user roles.
-   **[Lead details form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/lead-details-form.md)**  
Field descriptions for editing or reviewing details on the Lead form for Lead Management.
-   **[Create new lead task form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/create-lead-task-form.md)**  
Field descriptions for editing or reviewing details on the Create New Lead Task form in the Lead Management and CRM Touchpoints modules.
-   **[Create new appointment form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/create-lead-appointment-form.md)**  
Field descriptions for editing or reviewing details on the Create New Appointment form in the Lead Management and CRM Touchpoints modules.

**Parent Topic:**[Sales automation reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/reference-lead-opportunity-mgt.md)