---
title: Access the Business Portal
description: Customers can access the Business Portal from their instance to browse products and create orders.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/order-management-access-the-business-portal.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Business Portal, Use, Sales Customer Relationship Management]
---

# Access the Business Portal

Customers can access the Business Portal from their instance to browse products and create orders.

## Before you begin

Role required: sn\_customerservice.customer

## Procedure

1.  Go to your instance and select the URL.

2.  Edit the instance URL and append **/business\_portal** to the end after the com.

    The Business Portals opens.


**Parent Topic:**[Using Business Portal for self-service workflows in Sales CRM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/order-mgt-business-portal.md)

**Related topics**  


[Configuring the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/order-management-configure-business-portal.md)

[Customer self-service for Sales Customer Relationship Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-self-service-business-portal.md)