---
title: View and update products using the line items tab
description: Use the line items tab to review and update products in your quote and to add additional line items.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/quote-management-line-items-tab.html
release: australia
topic_type: task
last_updated: "2026-03-25"
reading_time_minutes: 2
breadcrumb: [Quote Management, Configure, price, quote apps, Use, Sales Customer Relationship Management]
---

# View and update products using the line items tab

Use the line items tab to review and update products in your quote and to add additional line items.

## Before you begin

Role required: sales\_agent

## Procedure

1.  In the CRM Workspace, select the List icon \[Omitted image "list-outline-24.svg"\] Alt text: and select **Quotes** > **All**.

2.  Select the quote that you’re working with and select the **Quote Line Items** tab.

    \[Omitted image "l2c-quote-line-item.png"\] Alt text: Image shows the quote form with the quote line items tab open.

3.  Select **New** to start a new quote line item or select an existing quote line item to make changes.

4.  Fill in the fields in the Quote Line Items.

    |Field|Description|
    |-----|-----------|
    |Quote|Automatically generated field.|
    |Number|Automatically generated field.|
    |Parent line item|Automatically generated field.|
    |Price list|Price lists are added to the product line item. Price lists show pricing that is already configured.|
    |Term \(months\)|Monthly terms for the price list selected. Monthly terms reflect the cost monthly of the product or service.|
    |Subscription start dates|Subscription state date is the date when an entitlement or service begins.|
    |Subscriptions end date|Subscription end date is the end date for an entitlement or a service.|
    |Contract start date|Contract state date is the date a service contract or entitlement contracts start.|
    |Contract end date|Contract end date is the date when a service contract or entitlement contract ends.|
    |Product offering|Product offering let agents select the product or service for the quote.|
    |Quantity|Quantity is the number of a product that is selected for the quote.|
    |Unit of measure|Agents can select a unit of measure for products that come in quantities.|
    |Service location|Service location allows agents to select a location for the service that is added to the quote.|
    |Short description|The description field for the service location, which provides information about the location such as address and phone number.|

5.  Select the Quote Line Characteristics tab to add or modify the quote characteristics.

6.  Select the **Pricing Adjustment** tab to add or modify a manual pricing adjustment to the quote line item.

7.  Select **Save**.

    The Quote Line Item is updated to the main quote.


## What to do next

Add a pricing adjustment to a quote line item. See [View and update manual pricing adjustments in quotes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/quote-management-pricing-adjustments-tab.md) for more information.

**Parent Topic:**[Using Quote Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/quote-mgmt-using.md)