--- title: Use hierarchical list view for quote line items description: Sales agents can view quote line items as a hierarchical list, which helps to view the parent and child relationship between line items. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/order-management/quote-management-view-hierarchical-line-items.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Quote Management, Configure, price, quote apps, Use, Sales Customer Relationship Management] --- # Use hierarchical list view for quote line items Sales agents can view quote line items as a hierarchical list, which helps to view the parent and child relationship between line items. ## Before you begin Role required: sales\_agent ## Procedure 1. In the CRM Workspace, select the List icon \[Omitted image "list-outline-24.svg"\] Alt text:. 2. Navigate to **Quotes** > **All**. 3. Select the quote that you’re working with and open the **Line items** tab. 4. Use the control to manage the line items. |Control|Description| |-------|-----------| |Caret \[Omitted image "icon-caret.png"\] Alt text:|Opens the hierarchical list view showing the child line items.| |Pencil \[Omitted image "icon-pencil.png"\] Alt text:|Make additional configuration changes to the products in the line item.| |Number \[Omitted image "icon-list-item-number.png"\] Alt text:|Shows the number of child line items contained in the parent line item.| |Filter \[Omitted image "icon-filter.png"\] Alt text:|Filters line items.| |Toggle \[Omitted image "icon-list-toggle.png"\] Alt text:|Toggles between hierarchical view and standard view.| **Parent Topic:**[Using Quote Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/quote-mgmt-using.md)