---
title: Raise an inquiry on Partner Portal
description: Raise a query or concern with the enterprise on the Partner Portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/raise-an-inquiry-on-partner-portal.html
release: australia
topic_type: task
last_updated: "2026-10-09"
reading_time_minutes: 1
breadcrumb: [Partner Relationship Management, Use, Sales Customer Relationship Management]
---

# Raise an inquiry on Partner Portal

Raise a query or concern with the enterprise on the Partner Portal.

## Before you begin

Role required: sn\_prm.enterprise\_partner\_rel\_manager, sn\_prm.external\_partner\_manager or sn\_prm.external\_partner\_ associate

## Procedure

1.  Navigate to the Partner portal.

2.  From the portal header, select **My requests**.

3.  From the drop-down, select **Submit a request**.

4.  Select **General Inquiry**.

5.  On the form, fill in the fields.

    To learn more about the fields on the inquiry form and their descriptions, see [General Inquiry form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/general-inquiry-form.md).

6.  Select **Submit**.


**Parent Topic:**[Using Partner Relationship Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/using-partner-relationship-management.md)

**Related topics**  


[Using Partner Relationship Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/using-partner-relationship-management.md)

[Register a member on Partner portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/register-a-member-on-partner-portal.md)