---
title: Sales automation reference
description: Reference for sales automation applications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/reference-lead-opportunity-mgt.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Reference, Sales Customer Relationship Management]
---

# Sales automation reference

Reference for sales automation applications.

-   **[Lead Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/lead-management-reference.md)**  
Reference topics provide additional information about the Lead Management application.
-   **[Opportunity Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/opportunity-management-reference.md)**  
Reference topics provide additional information about the Opportunity Management application.
-   **[Sales Forecasting reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/sales-forecasting-reference.md)**  
Several types of components are installed with activation of the Sales Forecasting application.
-   **[Customer Engagement Sequences reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/customer-engagement-sequences-reference.md)**  
Reference topics provide additional information about the Customer Engagement Sequences application.
-   **[Components installed with Buying Group](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/components-installed-buying-group.md)**  
Several types of components are installed with activation of the Buying Group\[var.buying-group\] plugin, including user roles and tables.
-   **[Components installed with Sales Territory Management​](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/components-installed-sales-territory-management.md)**  
Several types of components are installed with activation of the Sales Territory Management​ plugin, including user roles.
-   **[Components installed with Sales Common](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/components-installed-sales-common.md)**  
Several types of components are installed with activation of the Sales Common \(sn\_sales\_common\) plugin, including user roles and tables.
-   **[Activity Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/activity-management-reference.md)**  
Reference topics provide additional information about the Activity Management application.

**Parent Topic:**[Sales Customer Relationship Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-reference.md)