---
title: Automation form fields
description: The Automation form enables you to configure properties and pull data from referenced tables for an automated call attempt.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/sequences-automation-form-fields.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Customer Engagement Sequences reference, Sales automation, Reference, Sales Customer Relationship Management]
---

# Automation form fields

The Automation form enables you to configure properties and pull data from referenced tables for an automated call attempt.

Dot-walking enables you to access columns from referenced tables so you can pull data beyond the current record into your configuration. For more information, see [Dot-walking examples](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/dot-walking-examples.md).

<table id="table_dmy_q1m_ghc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Short description

</td><td>

The parent table field containing a value that you want to use as a short description on the call task.

</td></tr><tr><td>

Description

</td><td>

Optional description about the schedule call activity.

</td></tr><tr><td>

Phone number

</td><td>

The parent table field containing the phone number.

</td></tr><tr><td>

Sequence task

</td><td>

Sequence task associated with the call task. This value should be **1.1 - Start sequence** &gt; **Sequence task record**.

</td></tr><tr><td>

Assigned to

</td><td>

Agent assigned to the sequence task.

</td></tr><tr><td>

Priority

</td><td>

Priority of the call task.

</td></tr><tr><td>

Reason for call

</td><td>

Purpose of calling the prospective customer.

</td></tr><tr><td>

State

</td><td>

The state of the call task. The available options include:-   Open
-   Work in Progress
-   Closed Complete
-   Closed Abandoned
-   Cancelled

</td></tr></tbody>
</table>**Parent Topic:**[Customer Engagement Sequences reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/customer-engagement-sequences-reference.md)