---
title: CPQ reference
description: Reference topics provide additional information about CPQ.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/servicenow-cpq-reference.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure, price, quote, Reference, Sales Customer Relationship Management]
---

# CPQ reference

Reference topics provide additional information about CPQ.

-   **[Boundaries and limits](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown)**  
View a list of boundaries and limits in CPQ.
-   **[Session and configuration timeouts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/session__configuration_timeouts.md)**  
Learn how timeouts for inactive or abandoned configurations improve system efficiency and prevent resource waste.
-   **[Troubleshooting](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/troubleshooting.md)**  
Steps to take if you encounter problems using CPQ.
-   **[Solution configuration limits](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown)**  
Structural limits that apply to solution configurations, including hierarchy depth, total configuration count, and field mapping constraints.
-   **[Field mapping supported field types](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown)**  
Field types that are supported as source and target fields in solution configuration field mappings.
-   **[ServiceNow Quote Experience: Use cases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/transaction-manager-use-cases.md)**  
View a list of example use cases for CPQ ServiceNow Quote Experience.
-   **[Solution configuration terminology](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown)**  
Terms used in solution configurations and their definitions.
-   **[Common browser issues while using CPQ](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/common_browser_issues_while_using_logik_io.md)**  
When cookies are blocked by the browser or by browser extensions, it can interfere with the use of CPQ.
-   **[CPQ Support Team access to customer Salesforce sites](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/logik_ai_support_team_access_to_customer_salesforce_sites.md)**  
Learn how CPQ support team members can securely access customer Salesforce and CPQ Admin environments for troubleshooting. This article outlines recommended access methods, user-management practices, and considerations for customers with stricter security policies.
-   **[Common error messages and causes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/common_error_messages_and_causes.md)**  
Look here for information and troubleshooting steps when you receive an error message.
-   **[CPQ Upgrade Schedule](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/logik_io_upgrade_schedule.md)**  
CPQ updates customer environments on a predictable bi-weekly schedule to deliver new features, enhancements, and fixes. Test environments are upgraded first, with production updates following after at least 14 days to ensure stability. You can identify your environment’s sector from its URL and refer to the Upgrade Calendar to see which version your instance is currently running.
-   **[Glossary](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown)**  
A list of terms used in CPQ
-   **[The CPQ Technology and Product Training Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/new_logik_io_technology_and_product_training_portal.md)**  
The CPQ Training Portal includes self-paced video training content.
-   **[UI display components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/cpq-ui-display-components.md)**  
View examples of picklist, text, and number fields as they appear to end users in the CPQ UI.

**Parent Topic:**[Configure, price, quote reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/reference-cpq.md)