---
title: Set up an external connection in CPQ
description: Set up an external connection in CPQ by copying the client ID and client secret of the CPQ.ai Auth record.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/set-up-external-connection-logik.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Without guided setup, Set up CPQ Configurator, Configure, price, quote apps, Configure, Sales Customer Relationship Management]
---

# Set up an external connection in CPQ

Set up an external connection in CPQ by copying the client ID and client secret of the CPQ.ai Auth record.

## Before you begin

Role required: admin

## Procedure

1.  In ServiceNow Sales CRM, navigate to `https://<service_instance_url>/oauth_entity.do?sys_id=99a63a9e2baeea1001bff246f291bf57`.

    We will use the integration we created to set up an external connection in CPQ.

2.  Copy the client ID and the client secret.

3.  In CPQ, navigate to **Utilities** &gt; **External Connections**.

4.  Select **New**.

5.  Set the name to `pricing`.

6.  Under **Integration Type**, select **External**.

7.  For **Authentication Type**, select **OAuth - Client Credentials Flow**.

8.  Enter the client ID and client secret that you copied in step 2.

    The token URL is `<Your ServiceNow Instance URL>/oauth_token.do`.

9.  Set the remaining details as follows:

    -   Scope: useraccount
    -   HTTP method: POST
    -   Host: https://&lt;your ServiceNow Instance URL&gt; with no backslash at the end of URL
    -   Path: `“/{{pricingPath}}”step`
    -   Body: `“{{pricingRequest}}”`
    -   Response Type: application/json
    -   Timeout \(milliseconds\): 5000 
10. Make sure that the content type is `application/json`.

11. Select **Save**.

12. Navigate to **Utilities** &gt; **Settings** and set the pricing connection to the newly created connection.

    Pricing setup after external connection is defined.


## What to do next

[Enable the CPQ Configurator](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/enable-advanced-configurator.md)