--- title: Set up sales quota description: Assign quota targets to sales representatives and managers based on their hierarchy, role, and forecast period. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/order-management/setup-sales-quota.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Sales Forecasting, Sales automation apps, Configure, Sales Customer Relationship Management] --- # Set up sales quota Assign quota targets to sales representatives and managers based on their hierarchy, role, and forecast period. ## Before you begin Sales agents and managers can set the quotas/targets for a specific period and distribute. The quota can be assigned to a sales group as well. Quotas can be imported from external sources or entered manually in the system. Bulk import can be done by system administrator only. Role required: sn\_quota\_core.quota\_admin ## Procedure 1. Navigate to **All** > ** Sales Quota Management** > ** Sales Quota**. 2. Select **New**. 3. On the form, fill in the fields.
| Fields | Description |
|---|---|
| Owner | Name of the owner of the team the quota has been assigned to. |
| External ID | ID of the owner of external source from which the quota is imported from. |
| Sales team | Reference field to User Group in which the quota is assigned for. |
| Territory | Reference field to the Territory in which the quota is assigned for. |
| External Source | Name of the external source in which the quota is imported from. |
| Period | Select a specific time period to assign this quota. |
| Amount | Select the currency and the amount of money to assign as quota to a team or an individual. |
| Type | Indicates if the quota is owned by an individual or at the roll up level. |
| Forecast Model | Select the forecast model. **Note:** By default, Opportunity Amount Forecast is available to the users. |
| Active | Select the **Active** check box to activate this quota. |