---
title: Using post-sales engagement applications
description: Learn how to use post-sales engagement applications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/using-post-sales-engagement.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Sales Customer Relationship Management]
---

# Using post-sales engagement applications

Learn how to use post-sales engagement applications.

[Customer Life Cycle Management Workflows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/customer-life-cycle-management-workflows.md)

Modify, suspend, resume, or disconnect the sold products and their complete hierarchy.

**Parent Topic:**[Using Sales Customer Relationship Management applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-using.md)