---
title: View invoices on the Business Portal
description: Access your invoices and invoice line details from the Business Portal to track billing information and identify discrepancies.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/view-invoices-business-portal.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Invoice case self-service, Business Portal, Use, Sales Customer Relationship Management]
---

# View invoices on the Business Portal

Access your invoices and invoice line details from the Business Portal to track billing information and identify discrepancies.

## Before you begin

Role required: sn\_customerservice.customer

## Procedure

1.  Log in to the Business Portal.

2.  Navigate to **Requests** > **View submitted requests** > **View invoices**.

    The following table provides the details displayed on the list view.

    |Column|Description|
    |------|-----------|
    |Number|Unique, system-generated invoice ID starting with the prefix ARINV.|
    |Short description|Brief description about your invoice.|
    |Invoice date|Date on which the invoice was created.|
    |Due date|Date on which the invoice is due for payment.|
    |Account|Name of the customer or business entity in the business-to-business \(B2B\) model.|
    |Customer contact|Primary contact for your account.|
    |Billing location|The billing address that appears on the original invoice.|
    |Shipping to location|Reference to the location to which the order on the invoice is shipped.|

3.  Select an invoice record number to view its details.


**Parent Topic:**[Invoice and invoice case management using Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/invoice-case-self-service.md)

**Related topics**  


[Dispute a specific line item on an invoice against your account using the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/create-invoice-case-single.md)

[Dispute multiple invoices against your account using the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/create-invoice-case-multiple.md)

[View invoice case details in the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/view-invoice-cases-business-portal.md)