---
title: View quotes from the Business Portal
description: View quotes generated for your account directly from the Business Portal. The list includes quotes generated from requests for quotes \(RFQs\) submitted by you and quotes created offline by a sales agent via the CRM Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/view-quotes-business-portal.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Managing RFQs, Business Portal, Use, Sales Customer Relationship Management]
---

# View quotes from the Business Portal

View quotes generated for your account directly from the Business Portal. The list includes quotes generated from requests for quotes \(RFQs\) submitted by you and quotes created offline by a sales agent via the CRM Workspace.

## Before you begin

Role required: sn\_customerservice.customer

## Procedure

1.  Log in to the Business Portal.

2.  Navigate to **Requests** > **View submitted requests** > **View quotes**.

    The following table provides the details displayed on the list view.

    |Column|Description|
    |------|-----------|
    |Number|Unique, system-generated quote ID starting with the prefix QT.|
    |Short description|Brief description about your quote request.|
    |Contact|Primary contact person for the account.|
    |Quote date|Date on which the quote was created.|
    |Expiration date|Date on which the validity of the quote ends.|
    |Term \(months\)|Duration of the contract or subscription expressed in months.|
    |State|Status of the quote. For more information, see [Request for quote \(RFQ\) states](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/rfq-states.md).|
    |Contract start date|Date when the contract becomes effective.|
    |Contract end date|Date when the contract ends.|
    |Total one-time price|Aggregate of all one-time charges across quote lines.|
    |Total monthly price|Sum of all monthly recurring charges for the quote.|
    |Total annual price|Sum of all annual recurring charges for the quote.|
    |Total amount|Overall deal value, including all one-time and recurring charges.|

3.  Select a quote record number to view its details.


**Parent Topic:**[Managing request for quotes \(RFQs\) using Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/rfq-business-portal.md)

**Related topics**  


[Configuring the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/order-management-configure-business-portal.md)

[Customer self-service for Sales Customer Relationship Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-self-service-business-portal.md)