---
title: Modernize your change management process blueprint
description: Select this adoption blueprint to get a walk through on how you can adopt the required capabilities to allow your change process to dynamically scale without compromising stability and governance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/admin-center/ac-ab3.html
release: australia
product: Admin Center
classification: admin-center
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Select your adoption blueprint, Adoption blueprints, Discovering adoption blueprints, Admin Center, Get started, Administer the ServiceNow AI Platform]
---

# Modernize your change management process blueprint

Select this adoption blueprint to get a walk through on how you can adopt the required capabilities to allow your change process to dynamically scale without compromising stability and governance.

**Note:** The applications recommended within a blueprint may include, but aren’t limited to, the following applications. Factors like entitlements and other instance dependencies can cause the number of recommended applications to vary.

<table id="table_tnk_41j_xwb"><thead><tr><th class="filter">

Track

</th><th>

Recommended applications

</th><th>

Description

</th><th>

Roles installed

</th><th>

Additional resources

</th></tr></thead><tbody><tr><td>

Build the foundation

</td><td>

[Change Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/c_ITILChangeManagement.md)

</td><td>

Simplify, automate, and accelerate complex change processes using built-in AI, with full risk and impact info. Minimize failure and lower costs.

</td><td>

[Components installed with ITSM Roles - Change Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/installed-with-cm-itsm-roles.md)

</td><td>

[Configuring Change Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/configure-change-management.md)

</td></tr><tr><td>

Enhance the experience

</td><td>

[Change success score](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/change-success-score.md)

</td><td>

Use change success scores for insight into change team and model historical performance \(like a FICO score\) and as an input into approval policies to enable more data-driven change automation

</td><td>

[Components installed with ITSM Roles - Change Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/installed-with-cm-itsm-roles.md)

</td><td>

[Components installed with Change Management - Change Success Score](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/installed-with-change-success-score.md)

</td></tr><tr><td>

Optimize the functionality

</td><td>

[Digital Product Release](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/dpr-landing-page.md)

</td><td>

Plan and deliver new versions of products across product teams while "shifting left" and automating the validation of release readiness.

</td><td>

[Components installed with Digital Product Release](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/installed-with-dpr.md)

</td><td>

-   [Ask or answer questions in the Digital Product Release community forum](https://www.servicenow.com/community/digital-product-release/ct-p/digital-product-release)
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)

</td></tr><tr><td>

Optimize the functionality

</td><td>

[DevOps Change Velocity](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/devops-landing-page-new.md)

</td><td>

Use DevOps Change Velocity to connect data from your DevOps tool chain with the ServiceNow platform to deliver changes faster without sacrificing compliance.

</td><td>

[Components installed with DevOps Change Velocity](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/installed-with-dev-ops.md)

</td><td>

-   [DevOps Change Velocity support](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/dev-ops-overview.md)
-   [DevOps Change Velocity overview \(video\)](https://www.youtube.com/watch?v=qcON3o2WAzQ)

</td></tr><tr><td>

Add advanced features

</td><td>

[Train the Risk Intelligence solution](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/train-risk-intelligence-solution.md)

</td><td>

Leverage ML for data-driven evaluation of historical change data to predict change risk.

</td><td>

[Components installed with ITSM Roles - Change Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/installed-with-cm-itsm-roles.md)

</td><td>

[Request Change Management - Risk Assessment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/request-cm-risk-assessment.md)

</td></tr></tbody>
</table>**Parent Topic:**[Select your adoption blueprint](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/admin-center/ac-select-business-objective.md)