---
title: Explore email administration
description: Learn about email administration.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/explore-email-admin.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Email Administration, Notifications, Configure core features, Administer the ServiceNow AI Platform]
---

# Explore email administration

Learn about email administration.

## Email Administration benefits

|Benefit|Feature|
|-------|-------|
|Define your instance and the email accounts that you set up. Your email service affect the successful transmission of incoming and outgoing email.|[Email administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_EmailConfiguration.md)|
|Email messages can be seen in the System Mailboxes menu, which gives you access to the system Inbox, Outbox, and Sent mail box.|[System mailboxes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_SystemMailboxes.md)|
|Email accounts store the connection details and credentials the system uses to access external email servers and services.|[Email accounts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_EmailAccounts.md)|
|Specify which inbound emails to ignore or move to a particular mailbox.|[Email filters](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_EmailFilters.md)|
|The Email Service API provides endpoint to install the Email API on the instance.|[Email service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/email-service.md)|
|Limit sending emails to IDs that are known to generate bounces as per RFC3463 and allowing the admins to control blocked ids|[Email bounce management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/email-bounce.md)|