--- title: Platform module configuration in ServiceNow Otto for Setup description: Follow through all the console items configuration to configure the Platform module. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/ia-config-platform-il.html release: australia topic_type: reference last_updated: "2026-03-17" reading_time_minutes: 1 breadcrumb: [Configure, ServiceNow Otto for Setup, Get started, Administer the ServiceNow AI Platform] --- # Platform module configuration in ServiceNow Otto for Setup Follow through all the console items configuration to configure the Platform module. **Note:** The Platform module is visible only if the selected product module configures the Platform changes for a particular install. **Note:** You must be in Global scope to perform steps marked with the Global scope label. - **[Branding](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-branding-il.md)** Build the theme and experiences to reflect your brand's values. - **[Localization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-localization-il.md)** Enable users worldwide to interact in their preferred language and currency through one integrated system - **[Identity management integrations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-integrations-il.md)** Manage access and user profile by integrating with Identity providers and LDAP directories. - **[Inbound email](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-inbound-email-il.md)** Use the inbound email to receive and process incoming emails from external systems or users. - **[Outbound email](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-outbound-email-il.md)** Use outbound email accounts to send emails. - **[Operational data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-operational-data-il.md)** Configure departments, locations, users, groups, and roles to establish the foundation for your ServiceNow implementation. - **[Groups assignment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-groups-assignment.md)** Organize users and assign roles using groups. - **[Roles assignment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-roles-assignment.md)** Specify roles for individuals or groups to provide the access needed. - **[Assets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-assets.md)** Configure the hardware and consumables to setup the assets for your ServiceNow implementation. - **[Knowledge management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-knowledge-mgmt.md)** Configure a self-service platform for users to store, share and manage content. - **[CMDB](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/cmdb-implementation-agent.md)** Using the configuration items \(CI\), monitor the infrastructure and ensure continuous service operations. - **[AI Search](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-ai-search.md)** Configure and maintain the AI-Search engine to experience a modern search experience. - **[Security Settings](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-security-settings-il.md)** Configure the security settings to maintain the security of your ServiceNow deployments. **Parent Topic:**[Configure in ServiceNow Otto for Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-config-landing.md)